Specific Conditions for Pre-Orders

Functioning :

  1. The customer adds one or more products specified in “Pre-order” or “Restock” to their basket

  2. The customer validates his basket and normally proceeds to choose the delivery method as well as pay for the entire order with the payment method of his choice among those offered on the site.

  3. For certain items, payment of a deposit will be offered on the site. In this case the customer will pay the amount of the deposit in order to validate the order. He will be invited, by email, to pay the balance of the order when the item is available.

Any pre-order is firm and final. No refunds will be made on pre-ordered or restocked products outside the legal withdrawal period of 14 days after the order.

If the customer's order contains in-stock items as well as pre-order or restock products, the entire order will be sent and shipped to the customer at once when all products are in stock.

If the customer wishes to receive products in stock before pre-ordered or restocked products, we advise them to place orders separately. Or it is possible to pay shipping costs to receive items already in stock more quickly.

The estimated availability date indicated on the item sheet is given as an indication by the manufacturer and cannot be guaranteed .

We reserve the right to postpone the estimated delivery date for an additional period of 6 months maximum from the date initially planned by the manufacturer, without any possibility of canceling the pre-order. (A credit note can be established if necessary)

We will notify the customer as soon as possible by email of any change in the expected delivery date of the order.

If after this first postponement of a maximum of 6 months in the delivery date initially planned by the manufacturer, the product was still not in stock, the customer can then request a cancellation of their pre-order and a refund of the undelivered items.

Reimbursement after agreement and validation will take place within a maximum of 30 days following the agreement email.

Any pre-order on the site constitutes acceptance of its specific general conditions of sale.